Policies

Student Complaint Procedure

Its most basic our program is intended to offer a clear and straightforward, moral and ethical training. In the event of real or perceived conflict the parties involved will be asked to resolve any issues. If this does not lead to mutually satisfactory results, the student may submit a written complaint to the director, who will intervene for a resolution. upon a final determination that is found not in favor of the student, the student may then contact the Commission on Massage Therapy Accreditation at 5335 Wisconsin Avenue, NW, Suite 440, Washington, D.C. 20015 or Department of Education, Division of Educator Support and Higher Education, Higher Education Commission, Office of Career School Licensing, 101 Pleasant Street, Concord, NH 03301, (603) 271-6443, in a formal letter with their concerns. A copy of this procedure is on file for student use upon request. Concerns at NHITA are addressed expeditiously out of respect for individual needs.

Learning Resource Library

The "reference library" section of HANDS contains the latest industry book, and videos available for in-house research. A HANDS ID card is required for use of materials and room. Wi-Fi is available for students on-site.

Directions & Map

From the North: 935, left onto 293S, Keep left on Everett Tpke S, continue onto US-3S, take exit 7E toward Nashua Downtown, turn right onto Main St, destination is on the left.

From the South: 93N, take exit 37B onto I-955, take exit 32B-A to merge onto US-3 toward Nashua, keep left to merge onto US-3N, take exit 4 towards E Dunstable Rd, turn left onto Main St., destination is on the right.

HANDS Student Payment Plan

This plan allows the student to make a standard, interest free tuition payment in monthly installments. Tuition payments may be made by check, money order, Visa, or Master Card.

Previously taken Classes

Students may shadow any class previously completed

COMPLETION TIME

Massage program must be completed in a two-year time period. Extensions are given by approval only.

Attendance Policy

100% attendance is expected in all classes. Students may not miss more than 10% of the class. Three late arrivals constitute one absence.

Graduation Requirements

• Completion of all required coursework with a minimum grade of 75%.
• Pass the final theoretical with a minimum grade of 75%.
• Pass the final practical with a minimum grade of 75%.

Refund Policy

• Students not accepted to the school are entitled to all money paid.
• That if I withdraw or if I am dismissed after the first day of instruction period, I shall receive no full refund.
• All exclusive offers that reduce the total tuition are null and void upon the withdrawal or termination of my enrollment.
• That I am entitled to no refund if I have completed or have had the potential to complete 1/3 or more of the 800-hour massage therapy program.
• A student that fails to enter the 754-hour program with 46 elective hours is entitled to a refund of all monies paid. A student withdrawing from the program or course on or before the first day of instruction, a full refund, less an administrative fee, of $150.00
• Refunds for withdrawals or dismissals before 1/3 or more of the instruction period shall receive a refund minus the cost of the courses taken, less the administrative fee of $350.00; a student who withdraws or is dismissed after more than 1/3 or of the instruction period shall receive no refund.
• Monthly payments will only be offered if a contract is signed. If no contract is signed, then the full amount of the class must be paid prior to the first day of class.
• That I am entitled to a refund for any unused materials that I have paid for per the Materials Fee Invoice.
• In the event that I receive educational benefits under the Montgomery G.I. Bill, I will be subject to the Veteran's Administration Refland Policy as stated in 38 CFR 21-4255
• That any other monies owed will be deducted from my initial refund total.
• That, if I am entitled to a refund, the refund check will be sent to me within thirty days from the date of withdrawal dismissal as stated on my Withdrawal Dismissal of Enrollment Invoice. In the event that monies are paid to the Academy by a financial aid organization or trust fund, on my behalf, any refund that is owed will be sent to my financial aid provider within thirty day's from the date of withdrawal dismissal, as stated on my Withdrawal Dismissal of Enrollment Invoice.

Admissions Policy

Applicants must be at least 18 years of age and have a high school diploma or GED. All students wishing to enroll into a program must submit a completed application and a copy of your high school diploma or transcript or GED, along with a $50.00 application fee. Upon receipt of your completed application you will be contacted by an Admissions Representative to schedule your entrance and financial interviews. Students are selected based on integrity, physical ability, resilience, and commitment to and ability to complete the full program. Students taking individual courses must submit a completed application and a copy of their high school diploma or transcript or GED prior to registering for a class.

Credit for Previous Training

Students who wish to receive credit for previous training must submit an official transcript prior to enrollment. The school does not guarantee the transferability of its credits to any other institution unless there is a written agreement with another institution.

Tuition

Application fee is $50.00. Total tuition for 754-hour Core Massage with 46 hours of electives. Therapy Program is $9976.00

The program leads to a Diploma in Massage Therapy upon graduation. The Academy reserves the right to adjust the tuition rate at any time.

The Materials Fee for the program is $1000.00 and includes the following:

• All required test for core courses
• Class materials and handouts
• One student Uniform Body Wrap
• One student Uniform T-shirt
• Diploma Fee
• Two official Transcripts and one Unofficial Transcript
• Use of on-campus facilities
• One utility belt with two pump bottles

The material Fee does not include massage equipment such as tables, sheets, oils, bolsters, etc. Students are required to supply their own sheets and oils. A table purchase is not mandatory for classes but is recommended for outside coursework.

Fees are charged for copies of transcripts, documents, cancellations, etc.

(1) All refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal; and

(2) Students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulations;

Retaking a Course

Any student who fails a course, if s/he has completed all classes within that course, has the option of retaking the course at half price, within a 6-month time limit from the last day of the failed course. After this grace period, full tuition will be required. Students wanting to retake a course that has been passed can do so at no charge, space permitting. They will not receive credit for the repeated course.

Make-Up Policy

Students will be required to make up all assignment, exams, or class work missed as the result of any excused or unexcused absence. The student must make arrangements with the instructor to ensure that all work is made up before the end of the segment in which the work was missed. If course work is not completed, it becomes a failure. Arrangements to take a missed exam must be made with the instructor, and the missed exam must be made up before the next class meeting.

Conduct and Dismissal

In matters of classroom conduct, the Academy trusts largely to the discretion and maturity of the individual students, and to their desire and willingness to exhibit professional behavior. Students are expected to adhere to the same standards of good grooming and personal hygiene that will necessarily apply in professional practice. The dress code is based upon individual class/course requirements. Smoking is not permitted in the classroom or on school premises. Judgment of what is proper classroom demeanor beyond that rest with the instructor and directors. Conduct which is disruptive, not in the best interests of the class, or unbecoming the standards of the school may constitute grounds for dismissal.

School Reinstatement Policy

Dismissed students may reapply six months after the time of dismissal. Students who wish to be reinstated must repeat the application procedure.